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Bill Melanson


Truro, Nova Scotia
Canada

e-mail: bill.blackberry.bold@gmail.com

Objective

Hard-working, dependable and dedicated employee, electronics experience and computer skills regarding service and administration of personal computers and networks.


Skills

Technical expertise
Electronics repair, Building, Installing and configuring Win95, 98, 2000 pro, NT4 Workstation, Specialized in Windows XP Professional/Home Edition, Vista and Internet Explorer including Outlook Express/Windows Mail, IBM AS400 Client, Corel WordPerfect 6.1
Microsoft Office 97 to Office 2007 including Outlook, Lotus 123 for Windows, Advanced Access, Excel, Word, Power Point
Paradox 5.0, MS DOS-Advanced, WIN 3.11-Advanced
Bachelor of Science - Computer Information Technology, Microsoft - Certified Professional, Novell - Certified Novell Administrator, HTML, Hardware, Networking
Leadership
Managed staff, Hiring etc.,
Designed Promotions and directed implementation.
Arranged and managed work schedules.
Accounting
Maintained daily sales entries.
Programmed Registers.
Handled accounts payable and recievable.
Prepared employee deductions, Business income tax, etc.


Work Experience

RIM - BlackBerry Technical Support, Tier 3 Support

Microsoft Office and Outlook Technician

Microsoft Windows XP/Vista, Internet Explorer Technical Support Professional, Tier 2 Consultant and Research

Owner/Operator, Subspace Cybernaut Services - Custom Computer Design, Webpage Design and Hosting

Information Technologies Services Representative TSR-1, QEII Health Sciences Center


Education

Rochwell University, Bachelor's Degree, Computer Information Technology (Cum Laud)

Career Blazers Certified Computer Support Diploma

Certified Electronics Technician

Windows XP Support Professional


The author is a member of:

The HTML Writers Guild